1. Placing an order

Simply shop for products and add them to your cart. Use our safe and secure checkout system to pay for your order. After submitting your order you will receive an email confirming that it has been processed.

2. Payment & Shipping

Payment in full is required prior to shipping. When items are held in stock, they are dispatched on the same day. Our aim is for next day delivery during the working week items are not dispatched at weekends or on UK bank holidays.

3. Secure Ordering & Payment Options

This stores checkout process is secured by HTTPS / TLS encryption and it is safe for you to purchase from this site. TLS (Transport Layer Security) is the standard security technology for establishing an encrypted link between a web server and a browser. Our payment gateway system is recognised as one of the safest and secure globally.

4. Returns & Refunds

For any undamaged product, simply return it with its packaging within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) Goods must be unopened and unused.